The management of courier and logistics can be a complex process, but with courier and logistics management solutions, it can be streamlined and automated. Go-Globe has a state-of-the-art system that can efficiently manage all aspects of courier and logistics operations making it seamless for you. From constantly tracking and monitoring your packages to getting real-time confirmations of their delivery, our solution is designed to ensure that your business runs smoothly and your customers are always satisfied.
The package tracking module enables both customers and staff members to easily keep track of the whereabouts and status of packages in real-time. This feature uses GPS technology to monitor and update the exact location of each package.
Customers will have the assurance and peace of mind of knowing where their package is at any given moment. Furthermore, this feature makes it possible for staff members to respond quickly and efficiently to any customer inquiries regarding package status.
The delivery scheduling feature automates the process of assigning the nearest available delivery agent to each delivery. This ensures that packages are delivered efficiently and in a timely manner. By doing this, the cost of transportation can also be reduced.
Additionally, this feature enables managers to monitor the delivery schedule and track the progress of deliveries in real-time.
The advanced algorithms used in the route optimization module analyze various factors such as traffic, weather and delivery location to create the most efficient delivery routes, resulting in cost reductions and an increase in overall efficiency.
The module for invoicing and payments automates the process of creating invoices and collecting payments, removing the need for manual data input and lowering the chances of mistakes.
This results in an efficient and quick process of generating invoices and collecting payments, which improves cash flow.
Managers can oversee their employees' tasks and performance, and access real-time data on deliveries and productivity through the employee management module. This allows them to ensure prompt deliveries and promptly address any issues that may arise.
The customer service module is equipped with a user-friendly platform that enables customers to seamlessly engage with the company and effortlessly address any concerns they may have.
The module also allows customers to keep tabs on their order status, modify their order request or cancel it if needed, and request support for other inquiries they might have.