Did you know that Cash on Delivery accounts for 76% of e-commerce orders and is the most preferred payment method (64%) of online shoppers in the Middle East? Check out our infographic “Cash on Delivery in the Middle East” for the latest statistics and trends.
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Payment method types | %age |
Cash on Delivery | 64% |
Credit Card | 46% |
Debit Card | 11% |
Direct Debit from Bank Account | 9% |
Store Specific Gift Card | 3% |
Digital Payment Systems ( Paypal, Alipay) | 1% |
Cash on Delivery order return rates are higher 19% as compared to 8% return rate for Credit Card orders
Country | %age |
Egypt | 72% |
UAE | 51% |
Kuwait | 41% |
75% of UAE online shoppers prefer to pay cash/card on delivery, as compared to the 25% that opt to pay online
More than 80% of the transaction volume in MENA countries’ business-to-consumer (B2C) sites is paid at the time of delivery
44% of online Arab Shoppers don’t trust online payments whereas 35% don’t have credit cards
51% of online Arab shoppers shopping decisions get influenced by Cash on delivery option
Payment method influence on Arab Shoppers | %age |
Cash on Delivery | 51% |
Credit Card | 26% |
Prepaid Cash Card | 8% |
Debit Card | 6% |
Net Banking | 5% |
Credit Card Installment Plan | 3% |
Others | 1% |